Macbook woes

by Bryan on July 1, 2008

in Tech

So I got a nice, new Macbook just about this time last year, and all has been quite well until last night. I opened the lid to find that a crack has formed on the top of the case along the front/right side. In addition, two more cracks are forming along the top of the case in almost identical places on either side of the trackpad. Completely baffled, I called Apple tech support this morning to make sure the fix would be covered under warranty. To my relief (and surprise) it is. So this afternoon I take it into my local Apple Authorized Service Center, and they order the part for me. They give me a copy of the work order that they send to apple that reads:

Top case is cracking in the usual place. Please order a replacement top case and call client when it arrives.

The usual place? Thanks for the quality control, Apple. I knew there was a reason you have to charge 200% more than your competitors for simple things like hard drive and RAM upgrades.

Anyway, with a minimal amount of google effort, you’ll find out that it is indeed a common problem. The repair is only supposed to take about an hour and a half, so at least I won’t have to be without my machine for too long.

Here’s a picture of my crack (boy, that sounds bad):

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